Learning About AI Safely
Simple, trustworthy information to help you use artificial intelligence with confidence — no tech experience needed.
What Is Artificial Intelligence?
A plain-language introduction with no jargon.
A Computer That Learns
AI is a type of computer program that learns from large amounts of information and responds in helpful ways — like answering questions, writing text, or describing images.
It Is Not a Person
Even when AI sounds friendly or conversational, it is not a real person. It has no feelings, no memories between conversations, and no genuine opinions of its own.
It Can Make Mistakes
AI can give incorrect information with complete confidence. Always double-check important facts — especially about health, money, or legal matters — with a trusted source.
Tips for Using AI Safely
Five simple habits to protect yourself whenever you use AI tools.
Never share personal information like your Social Security number, bank account details, passwords, or Medicare number with any AI tool.
Verify important information from a trusted source — your doctor, bank, or a reliable website — before acting on anything AI tells you.
Trust your instincts. If something an AI says feels off or too good to be true, it may be wrong or misleading. Pause before acting.
It's always okay to call a real person. AI tools are helpful, but speaking with a human — a doctor, bank representative, or family member — is sometimes the better choice.
Keep your devices and apps updated. Outdated software can put your information at risk, even when you're using AI tools carefully.
Risks to Know About
AI is also being used by bad actors. Here's what to watch for.
Fake Voices & Faces
Scammers now use AI to fake the voice or face of a family member or official. If you get an unexpected call asking for money or personal information, hang up and call that person back on a number you know.
Fake News & False Content
AI can generate realistic-sounding articles, images, or videos that are completely false. Be cautious about sharing information online without verifying it from a trusted news source.
Convincing Scam Emails
AI is helping scammers write more believable phishing emails. Look out for unexpected requests, urgency, or anything asking you to click a link or share your information.
Helpful Resources
Trusted organizations with free information on AI and online safety.